What Is Managed Services

Vaco Managed Services

Our managed services bring the quality expertise needed to strengthen your IT performance so you can focus on propelling your business. Whether you need to outsource specific IT functions, strengthen IT initiatives, or add on-site leaders to oversee your operations, we offer trusted solutions.

Our systems serve our clients rather than forcing our clients to serve our systems.

  • IT Managed Services
  • Specialized Managed Services
  • Banking Technology Services
  • Strategic Project Solutions
  • Project Management
  • Software Development
  • Testing Outsourcing

Know the Difference

Managed Services

  • MSP assumes control over all or part of execution component of IT
  • SLA commitments are put in place
  • Committed scope and term, Payment based on SLAs and results
  • Tools and processes managed by MSP
  • Operational assets managed by MSP
  • SMP assumes and manages all risk
  • Supplier assumes transition and operations risk
  • Fully documented and trained

Staff Augmentation

  • Supplier commits to providing resources at a price
  • No Service delivery commitments on outputs
  • Limited commitment
  • Payment based on hours worked, availability and material
  • Internal tools and process are used
  • No changes in operational model
  • Risk remains with the client
  • Transition structure varies
We have worked with thousands of clients across a diverse set of industries.