Wells Fargo trusted Vaco to work with customer data and migrate and onboard 23M+ customer accounts and brokerage portfolios in only 9 months. And it was done without downtime.
When Wells Fargo and Wachovia Bank needed to merge customer profiles and investment portfolios from multiple enterprises (Wells Fargo, Wachovia, and AG Edwards), they needed a safe, secure process to migrate data and onboard profiles. Since the information was sensitive, data security was a major concern and a non-negotiable. There was a high standard for quality control and assurance with an acceptable margin of error at 0%. With an anticipated timeline of 36 months, our Vaco team rose the challenge and completed the project – safely and securely – with limited downtime and in only nine months.
Vaco executed the consolidation of 23M+ customer accounts, 7M+ relationships, and $1T+ in assets in only 9 months, and the migration was completed during a 72-hour window outside of market trading hours.