Case Study: Cognitive PII Data Redaction

Machine learning algorithms implemented to redact PII data from millions of emails.


Multinational Financial Services Company


Consulting, Managed Services


Financial Services

The machine learning model was trained to achieve:

Model Accuracy – 99.54%

Model Precision – 1.000

Model Recall – 0.9900

Model F1 Score – 0.9933

Redacting PII Data contained in millions of emails

Our client, a multinational financial services company, needed to redact PII data contained within millions of emails per week, apply GDPR compliance rules to meet customer preferences, store data in a data lake, and pass the audit trail of metadata before and after redaction.

Solutions & Results

Success Statistics

By making internal changes to systems and processes our client improved overall business functions resulting in higher customer satisfaction.

0 %
Reduction in Duplicate Data
0 x
Productivity Increase

Client Testimonial

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