Machine learning algorithms implemented to redact PII data from millions of emails.
Multinational Financial Services Company
Consulting, Managed Services
The machine learning model was trained to achieve:
Model Accuracy – 99.54%
Model Precision – 1.000
Model Recall – 0.9900
Model F1 Score – 0.9933
Our client, a multinational financial services company, needed to redact PII data contained within millions of emails per week, apply GDPR compliance rules to meet customer preferences, store data in a data lake, and pass the audit trail of metadata before and after redaction.
By making internal changes to systems and processes our client improved overall business functions resulting in higher customer satisfaction.