Sr. Technical Support Engineer

Location: Onsite in San Ramon, CA

Job Description

Do you thrive at troubleshooting technical problems, identifying the root causes, and finding solutions to resolve them? If so, Vaco is looking for a hands-on Sr. Technical Support Engineer to join its Digital Operations Center in San Ramon, CA.

 Vaco provides BPO (Business Process Outsourcing) and Managed Services Solutions to global enterprise clients. The firm has 1.5 billion in revenue with 50 offices throughout the US and 5 offices internationally.

The Team

Vaco’s San Francisco Practice is growing and expanding exponentially with the growth of its local Vaco Digital Operations Center. Our Sr. Technical Support Engineer will direct their efforts to providing technical support in the set-up of or to those experiencing issues with software, hardware, or other technology products.

In addition to having a combination of technical knowledge, problem-solving skills, excellent communication, and a customer-centric approach to ensure customer satisfaction; we are looking for the following:

What you will do

Required Qualifications

Required Qualifications

Apply Today!

For more information regarding this exciting position, please contact Suzanne Pimentel at